Services

KB Technologies offers complete voice and data solutions to businesses of every size and shape. Our extensive industry experience allows us to offer a wide variety of products and services including:

• Business Telephone systems and Enterprise PBX's
• Computer equipment and integration
• Network administration and engineering
• Voice and data cabling
• Voice and data carrier services
• Call Center implementation
• Consulting services

Remote Management by SonicWALL

The Remote Management suite is designed to assist clients in maintaining and supporting their IT infrastructure. Our Remote Management offering was developed in conjunction SonicWall to remotely support client IT infrastructures 24 hours a day, 365 days a year. Remote Management is a flexible offering that includes monitoring and reporting, alert management and resolution, and a host of preventive IT support tasks in one complete package to assure optimal infrastructure performance.

Many companies have discovered that implementing a monitoring solution is a difficult and complex task. Even if you have this capability in-house, many solutions cost far more than budgets allow. The Remote Management suite of services is designed for clients who do not have the resources or budget to implement their own solution but need to monitor their network.

Remote Management services combine fault, asset, performance and support in one complete package. In the IT industry, the most time-consuming and resource-intensive activity is the day-to-day maintenance tasks that demand immediate attention and over-utilize your IT staff. Remote Management is designed to decrease the amount of time spent on these tasks.

The solution is web-based, requires no agents installed on the devices being monitored and can be turned on within hours. The solution has been honed over time to only provide data that is critical and important for the well being of the network. There is no need to sort through alerts that are “noise” or “false positives

Benefits:

• Continually monitors the firewall and internet connection
• Rapid identification of problems based on customer-defined threshold limits
• Reports that are produced help to meet the auditing requirements associated with Sarbanes-Oxley, HIPAA, and GLBA.
• Alerts processed and resolved remotely by Sonicwall Global Management System 
• Capacity planning, maintenance, and regulatory documentation
• Predictable costs and predictable operations
• Reduced business interruption
• Access to top technology expertise