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Why Avaya

Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than one million businesses worldwide, including nearly 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large.

Avaya’s unique combination of communications applications, software and services help companies simplify complex communications and work with existing technologies from other vendors, enabling customers to unlock value and potential from their network. And by embedding communications into the very business processes of an enterprise, we help to improve the way organizations work - making people more productive, processes more intelligent and customers more satisfied.

Drawing on a rich heritage of enterprise telephony and mastery of IP-based technologies, we help customers to grow revenue, lower risk, reduce costs and achieve superior business results. As a leader in IP telephony, we help customers to realize business value and create competitive advantage by driving the integration of communications and business applications across any network and device.

Recognized Leader
Avaya consistently is recognized as a global leader by industry and technology experts and has achieved worldwide leadership positions in the following:

  • No. 1 in Worldwide Enterprise Telephony1
  • No. 1 in Worldwide IP Telephony
  • No. 1 in IP Telephony in Europe, Middle East and Africa3
  • No. 1 in Contact Centers Agents Worldwide, 20064
  • No. 1 in U.S. CPE Maintenance Services5




  • Unified Communications

    "Splintered" Communications = Counterproductivity + Frustration

    KB Technologies can solve that equation.

    We design made-for-your-business Unified Communications solutions.

    • Featuring superior, tested products from Avaya, Cisco & Samsung.
    • IP Telephony expertise (including Avaya IP Office, Communication Manager)
  • Limited time, budget, staff?

    We're your off-site IT/telecom team.

    • IT Security Solutions
    • IP Telephony
    • Unified Communications
    • Managed IT Services
    • Structured Cabling
    • Infrastructure Design & Implementation
    • High-Definition Video Conferencing
  • IT Security Solutions

    We help you stop network threats before they impact your bottom line.

    Featuring IT Security Solutions from SonicWALL:

    • Firewall Management and Monitoring
    • Intrusion Detection
    • VPN